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Zoom: Check Bandwidth – Zoom internet speed requirements

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Over the coming years, the speed and quality of broadband services will continue to increase, with improving video conferencing services able to deliver better and better video and sound quality. A plain, light-coloured wall can often make you look like a badly-taken passport photo. This set-up allows 4k video to be sent to any video conferencing application and works superbly even when the video conferencing application only processes video in HD quality.

Zoom connection problems: Video bandwidth: Language Center Technology Resources – Not enough internet for Zoom calls?


When you work from home, you may have less bandwidth available to you than you had at the office. If your internet speed is slow or you have issues connecting to Stanford applications or virtual meetings, try these troubleshooting tips to speed up your work. You can test your connection speed to the Internet using links such as speedtest.

See the Zoom bandwidth requirements. Stanford , California Skip to content Skip to site navigation Skip to service navigation. University IT. Navigation menu Explore services I want to Quick fixes If you are connected wirelessly, try moving your laptop closer to your wireless access point or router. Try connecting your computer directly to your router via a wired Ethernet cable, instead of relying on the WiFi in your home newer laptops may need an adapter.

If you’ve got one person downloading a video game, someone else streaming a movie and another person refreshing Instagram on his phone, you’ll need enough bandwidth to keep everyone happy. Video streaming tends to eat up the most bandwidth, so households running simultaneous streams may want to pony up for higher speeds. Netflix recommends a 3 Mbps connection for one standard-quality stream and 5 Mbps for a high-definition stream.

Two simultaneous HD quality streams would need around 10 Mbps, and so on. Online video games don’t require much bandwidth to play. However, downloading a video game or other huge file takes lots of bandwidth. Frequent file-sharers and downloaders might opt for higher speeds, although it’s easy enough to schedule your downloads when network demand is low and more bandwidth is free, like late at night.

If you use the internet just for general web surfing, emailing and social media you won’t need much more than 1 Mbps. In the chart below, you’ll find bandwidth estimates assuming one user performing one activity at a time. If you have multiple users on the same connection, you’ll need to account for the extra bandwidth. General web surfing, email, social media. Keep in mind that the speed you sign up for isn’t always the speed you get. Rather, you can get up to the listed speed; your available bandwidth can be affected by other households’ network demand, your own hardware and your provider’s infrastructure quality, among other factors.

In some cases, like when overall network demand is low, you might even get faster speeds than you signed up for. While download speed is the major criteria you’ll be looking at, upload speed can be important, too, especially if you’re recording video for others to stream. If you live in a metro area, you’ll likely find fast and reliable internet provided by a cable company and slightly slower speeds from a phone company’s digital subscriber line, or DSL, service.

Fiber optic lines, the fastest way of delivering internet service, may be available, but they’re uncommon. Most everyone, in rural or urban areas, is covered by satellite internet providers, but these connections can be slower and finicky.

The coronavirus pandemic has led to a major uplift in the use of video conferencing platforms. These are providing a lifeline for many business teams unable to meet in person. Equally, people of all ages are relying on these platforms to keep in touch with their families and friends. Just follow our recommendations below, and you will be amazed what a difference they make. Wi-Fi is often the weakest link in a home network, and introduces increased average latency time delay and sporadic latency spikes to an Internet connection which are particularly problematic.

Video conferencing services are extremely sensitive to the quality of your broadband connection and are particularly sensitive to latency. Delays in the video data being received can cause annoying glitches. While latency issues may not be noticeable with services such as browsing, they often create havoc with video conferencing even if measured speeds are good.

Bypassing Wi-Fi by using a desktop PC or laptop connected to your router by Ethernet cable will deliver a much better experience than via Wi-Fi. Ethernet cables are cheap and using Ethernet instead of Wi-Fi probably represents the most cost-effective upgrade you can make to the quality of video conferencing.

While laying and installing Ethernet cables in your home may seem a hassle, performance improvement will often be dramatic. Often, you may be thinking other people on your connection are causing glitches and interruptions when it is your own Wi-Fi connection at fault. All types of broadband services are not the same and speeds only tell half of the story. If you can, we strongly recommend that you upgrade your broadband service to the best that is available in your area, to give improved speeds and reduced latency.

Services such as Netflix, YouTube and downloads quickly fill up buffers in broadband equipment, which prevents the time-sensitive data packets for video conferencing from getting through on time.

To maximise performance of video conferencing, you should ensure that no other services are using your broadband connection at the same time. If there are several people in your household, kindly request that they avoid broadband use while you are on your call. Turn off all video streaming and downloads as these can be particularly problematic.

For more information about bufferbloat and the problems it causes, visit our bufferbloat guide. Implement Smart Queue Management in your router if possible. Preventing other devices and applications using your broadband connection while you are on a call is easier said than done, particularly if there are many Internet-connected devices in your household.

Rather than causing hassle trying to stop people using broadband, we recommend that you implement what is called Smart Queue Management if your router is compatible. Smart Queue Management effectively prioritises real-time video conferencing data packets and deprioritises packets for background tasks such as video streaming and downloads.

It works amazingly well. The result was perfect, glitch-free video and audio. For more information, visit our bufferbloat guide. Be sure to use a router with Smart Queue Management built in. Many router maunfacturers advertise that their routers support alternative quality of service mechanisms, but these often do not address bufferbloat satisfactorily.

If your router does not have Smart Queue Management built in but does have the capability to limit upload and download speeds, reducing the maximum speeds to significantly below the maximum speeds of your connection can improve video conferencing by providing headroom for the video conferencing packets. Optimise your Wi-Fi connection if you cannot use an Ethernet connection.

Combining latency-sensitive video conferencing with latency-inducing Wi-Fi is not a marriage made in heaven! If you really have no alternative but to use Wi-Fi and we strongly recommend using an Ethernet cable , then try to improve the performance of your Wi-Fi network with a number of steps. Compared with an Ethernet connection, Wi-Fi increases average latency but also creates sporadic latency spikes. It is, therefore, critical that you maximise signal levels and minimise interference.

If possible, make sure you are located very close to your Wi-Fi router or Access Point. A single Wi-Fi router or Access Point will not provide adequate coverage in a typical house, so invest in additional Wi-Fi Access Points so you have one close to where you are using video conferencing. Use the 5 GHz Wi-Fi band rather than the interference-ridden 2. For more information and more tips to get the best from Wi-Fi, visit our Wi-Fi optimisation guide.

Let there be light, light and more light. Nothing looks more ghastly than a video stream from a badly lit room. Given the effort many people make to present themselves face-to-face, we continue to be gobsmacked by the number of video feeds that we have seen that look really terrible and present such an unflattering view of those taking part.

This is particularly the case for business and sales meetings, where a high-quality video feed can project professionalism and strong brand values. The small camera sensors and lenses typically used in computers and mobile phones are a far cry from professional cameras with larger sensors and lenses.

To operate properly, these miniscule cameras need lots and lots of light.


How to Decide What Internet Speed You Need – NerdWallet.

If you are able to implement most of these recommendations, you will transform your video conferencing experience and the experience of the people who connect to you. Our opinions are our own. More sophisticated video and audio coding techniques require more intensive processing. For more information and more tips to get the best from Wi-Fi, visit our Wi-Fi optimisation guide. Say you need to fill a gallon tank.


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